Unlimited class package can only be used in the Ride Revolution STEPS Studio
Unlimited class package cannot be shared, anyone found to be sharing their package will be denied entry to the bike room
Riders under this package can only book one bike per class
This package is not shareable. The account holder is the only person who may use the package. Friends and family members may not share the same email address.
Ride Rewards points may be used to purchase the package
Ride Rewards points cannot be earned while riding this package
Ride Revolution does not offer refunds, transfers, suspensions or extensions on the monthly unlimited package for any reason (e.g. change of mind, injury, illness, change of address). All purchases are final
The package expires 1 month after the date of the first class (not the date that it was bought)
Riders have 30 days to take their first class and activate the package
Unlimited Class Package will run for a limited time only
When will the points expire?
All points that have been acquired from April 2017- Dec 2017 are expiring this MARCH 31, 2018.
Note that, it takes 24 hours for your daily points to add in your total number of points.
Please note that we cannot differentiate the points you earned between the two cycles. We'd say, start using your points before it is too late!
How can we redeem our points?
Its simple! You can redeem your points by going to any of our branches and present your Ride Rewards card to our Front Desk Staff. We'll be ready to help you out.
Can I redeem my points online/call?
Sorry, you cannot redeem your points online as we have a strict NO CARD, NO POINTS policy.
Can I ask my family/friend redeem my points for me by presenting my Ride Rewards Card?
We need to see you, the rider and owner of the card to redeem your points.
What if my points are not enough to purchase a package, can I combine cash with my points?
No, we do not allow combining redeemed points and cash to purchase rides.
How to find out how much points do I have in my Ride Rewards Card?
You can check your points by logging into ZAP's website, www.zap.com.ph
What can I redeem with my points?
Use points to purchase packages and marchandise. Food and beverages are not included! Points purchases must be made fully with points only.
We offer a first timers package that lets you take 3 classes for the price of one, which expires within 30 days. It is also a transferable.
For your first class, we require that you arrive at least 15 minutes before the start of class. You'll need to sign a waiver form and our front desk staff will show you around and help you set up on a bike.
A workout towel will be waiting for you on your bike and cold towels are provided after class. Bath towels are available and can be claimed at the front desk for free.
Our showers are stocked with shampoo and body wash. We provide hair blow dryers in our Shangri-La and Greenbelt branch.
We release our schedule for the week ahead every Monday at 11 am. This allows you to plan your workout a week at a time. Thirty minutes before class, our online scheduling system closes but you can still call the studio to book a class if there are any available bikes left.
Ride with friends
You can book up to 5 seats in any class, so you can book for you friends and ensure you get into the same class. You may book them under your name or if they have an account with us you can guest them under their name but using your own credits, this can be done online.
To ensure that your friend gets to ride the bike booked for them, please inform them of our 15/10/5 rule.
First timers needs to be in the studio at least 15 minutes before the class, 10 minutes before class doors open and if the rider have not signed the attendance sheet 5 minutes before class the bike will be released to riders on waitlist.
We ask that you arrive and check into the studio at least 10 minutes before class starts. After that time, empty bikes will be released to walk-ins. We start on time. Once the doors have been closed no one can enter, so please ensure yourself that you give yourself enough time to change and be on your bike by the time class is scheduled to start.
If a class is full, you can opt to join the waitlist (you will need credit in your account to do so). Available bikes will be automatically allocated on a first come first served basis up to 2 hours before class starts.
If you don’t think you’ll be able to make it to class on time, please make sure you remove yourself from the waitlist. If you are allocated a bike, you will be notified via email and text.
If a bike becomes free within 2 hours of class, you will be informed via text or email and you will be asked if you would like to accept the booking.
You can take yourself off the waitlist at any time for a full refund.
Bikes sometimes become available at the last minute. We release these bikes to walk-ins 5 minutes before the start of class and are allocated on a first come first served basis.
Ride Revolution has a 12-hour cancellation policy. You will be fully refunded as long as you cancel your booking 12 hours or more before your scheduled class starts.
If you cancel with less than 12 hours notice, you’ll lose your credit.
Cleated shoes are used by everyone in class. We provide shoes free of charge (cleaned after every use!), or you can bring your own. If you opt to bring your own, they must be LOOK Keo compatible.
Cleated shoes increase the connection between the leg and the bike, and enable you to safely spend more time out of the saddle. When you feel more secure, you engage your muscles more, allow yourself to raise your heart rate and burn more calories.
It is very important to stay hydrated before, during and after class. Please bring your own water, or you may buy bottled water at our reception desk. You may also refill your water bottle in the studio.